The most interesting thing about Cem Kaner's software bill of rights is the fact that we don't have any of them already, even though most of them sound fairly fundamental ("Let the customer see the contract before the sale") or obvious ("[S]oftware should be transferrable", i.e. you should be able to sell the copy of Windows you bought). Thanks to the joy that is "licensed" and not "purchased" software, however, most of these rights have in fact been explicitly taken away, often by that little click-to-accept agreement that pops up when you're installing the software for the first time. More people should be angry about this.