Posts tagged “banking”

Wells Fargo sent me a deceptive letter pushing a $156/year service disguised as a free credit report offer. Shameful behavior from a bank that should know better.

I lost my Citibank ATM card and it's been a nightmare. Losing the card locks me out of online banking too, phone transfers aren't possible, and their "Global Executive Banking" program is useless outside US business hours. I'm closing this account as soon as humanly possible.

Moving between continents means wrestling with global banks that are global in name only. Citibank's West Coast branches operate like a completely different bank because, until 2002, they were. Scale creates complexity, complexity kills efficiency, and globalization turns out to be naturally self-limiting. My banking nightmare proves it.

I was double-charged by my bank, emailed them, and they quietly refunded the money with no explanation or apology. Check your statements regularly -- I nearly missed an extra £80 disappearing from my account.